Cradlepoint Wellpoint - Wellness Program

Cradlepoint Wellpoint – Wellness Program

We want to support your overall well-being, so we’re offering you the programs below to help you meet your wellness goals. This means you have access to helpful and cost-effective resources, are empowered to use these resources to take responsibility for your health, and feel supported in your efforts to lead a healthy lifestyle.

Here are the free resources available to you:

  • Employee Assistance Program: Get access to six free counseling sessions (per incident, per plan year), plus a whole host of other valuable resources and information
  • Talkspace: Your free, online therapy platform
  • Headspace: Create a free account with access to the entire Headspace library online or via the app
  • Cradlepoint Aetna Health Concierge: Find the help you need navigating your Aetna medical benefits through this custom Customer Service hotline

See the Benefits Guide for detailed information.

Employee Assistance Program (EAP)

When you need a helping hand, the Employee Assistance Program (EAP), through Aetna Resources for Living, offers value-added programs and services for FREE. This confidential service is available to you and your family members to help with many life challenges including grief, stress, marital or family challenges and more.

The EAP gives you access to:

  • Unlimited telephonic access to licensed clinicians
  • Up to 6 face-to-face counseling sessions per incident per year
  • Childcare and elder care referrals
  • Financial and legal resources
  • Identity theft services
  • Discounts on travel, clothing, restaurants, and more

Contact the EAP anytime, day or night, by calling 1-888-238-6232 or by visiting
(Username: cradle; Password: eap)

Talkspace – Online Therapy at Your Fingertips

Ever feel like something is holding you back from achieving your goals? Or you just need to talk to someone? Talkspace, through Aetna Resources for Living, offers access to licensed therapists via text, audio calls, or video messages. Skip the long commutes and scheduling hassles by getting started today.

To get started messaging a therapist:

  1. Login to your member website and go to Services > Talkspace online therapy and select “Sign up for Talkspace.”
  2. Select what needs and preferences you are looking for in therapy.
  3. Explore the three providers selected for you based on your preferences.
  4. Choose the therapist that best fits your needs and begin messaging immediately.

Note: There is no limit to the number of messages you can send your therapist each day.

See the Benefits Guide or EAP – Talkspace for detailed information. 

Headspace at Work

Headspace makes meditation simple to understand and easy to use. It teaches you the lifechanging skills of meditation and mindfulness in just a few minutes a day. Be kind to your mind and sign up now for a free membership.

  1. Navigate to
  2. Register for a new account using your personal information
  3. Verify with your Cradlepoint email address and follow the steps on the email
  4. Get meditating with the Headspace desktop site or download the free Headspace app and take it with you

Now you can access Headspace’s robust library, including hundreds of meditation exercises for sleep, focus, and movement.

Cradlepoint Aetna Health Concierge

We offer a personal health care assistant to help you answer your questions. The Cradlepoint Aetna Health Concierge is a dedicated resource to answer questions like:

  • How do I find an in-network doctor?
  • I have a diagnosis. What now?
  • Is this covered by my health plan?
  • How much will this cost me?

This personal assistant is here to help you find care solutions that fit your needs and your budget. It can help you schedule appointments too. Cradlepoint wants you to make use of the concierge to better understand your plans and make them work for you.